WellStar Health Systems Director, Quality Operations in marietta, Georgia
At WellStar we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the largest not-for-profit healthcare system in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.
This Director assumes responsibility for planning and coordinating efforts across the organization for the strategic and operational deployment of the WellStar Quality program. The scope of the role includes, but is not limited to: Selection, preparation and presentation of education, data and actionable information for Board and System Quality Committee level audiences; Maintaining centralized governance and standards for quality performance improvement initiatives and projects; Advising and guiding quality improvement teams that are system-wide and/or decentralized throughout the organization; Spread of successful improvement efforts across the organization. This director will recognize and respond fluidly to varying situations that may require: influencing teams to adhere to standards, facilitating spread of best practices and/or innovation and design of creative solutions. This role facilitates multi-entity coordination of clinical quality improvement initiatives, requiring strong project management skills. Frequent collaboration is required with medical staff, senior administration and department leaders to identify, analyze, and trend clinical and quality issues and implement successful solutions. Identification and promotion of evidence based practice, as well as the use of Lean Management System and Lean Production System methods are required. This role necessitates organizational savvy, situational awareness and a demonstrated ability to lead individuals and teams at all levels of the organization through influence.
Required Minimum Education: BS or BA Degree required. Master Degree in applicable field preferred.
Required Minimum Licensure/Certification: Clinical licensure preferred (RN, RT, Pharmacist, etc.). Lean Certification
and/or PMP certification preferred.
Required Minimum Experience: Experience minimum five (5) years specifically leading clinical quality performance/process improvement efforts in a health system setting (physicians and/or hospitals) OR minimum seven (7) years leading performance/process improvement efforts in another field with two (2) years specifically leading clinical quality performance/process improvement efforts in a health system setting (physicians and/or hospitals). Experience leading organizational-wide initiatives, projects and committees is strongly preferred.
Required Minimum Skills:
This role will focus on creating partners across the organization and being impactful along broad indirect reporting
relationships. It is important that this person has the ability to engage and lead other leaders across the Quality
framework. This position may have limited direct reports but the responsibility is more focused on managing overall
governance and methodology of Quality Performance Improvement efforts for the organization than managing people.
• Superior critical thinking, analytical and problem-solving skills
• Exceptional interpersonal, team-building and communication skills
F:\Shr_Priv\Compensation\Job Descriptions - Current\2715 - Director Quality Operations 6-28-2018.doc
• Ability to build consensus and foster change in organizational setting
• Professional competence in applications such as: Microsoft Office Suite, Microsoft 365, Project Management tools, EPIC, etc.,
• Expert skills in performance improvement including but not limited to Lean, PDSA, etc.
• Commitment to personal and professional growth
• Sense of responsibility to self, team and project
• Outstanding integrity, initiative, creativity, and passion
• Ability to work in an ambiguous environment
• Ability to work cohesively with the Technology department counterparts
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.
WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.
Department Safety and Quality Services
Facility WellStar Shared Services